Privacy Policy
How we collect, use, and protect your personal information.
Last updated: December 31, 2025
Introduction
Bali Flores Adventure ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact or inquiry form
- Subscribe to our newsletter
- Book a tour or service
- Communicate with us via email, phone, or WhatsApp
This information may include:
- Name
- Email address
- Phone number
- Travel preferences and requirements
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process and manage tour bookings
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We may share your information with:
- Tour partners and service providers (hotels, transportation, guides) to fulfill your bookings
- Third-party service providers who assist in operating our website
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent at any time
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@balifloresadventure.com
- Phone: +62361 4765398
- Address: Jalan By Pass Prof. Dr. Ida Bagus Mantra. Perum Alang-Alang Residence Kav. 6, Desa Kesiman Kertalangu, Denpasar Timur 80237, BALI - INDONESIA
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